I placed an order for 2x ugly sweaters and immediately afterwards realized I ordered the wrong sizes. Anticipating the usual run around by customer service I made a second order, this time with the correct sizes. I contacted customer service and asked them to cancel the first order, hey contacted me back within 15 minutes and said the first order would be cancelled and I’d see a statement credit soon showing the refund for the first order. Easy peesy.
Next, the sweaters arrived on time and were perfect straight out of the box. We wore them to my wife’s Christmas party and they were a huge smash, everyone loved them. There were a few other “ugly sweaters” but ours were by far the ugliest and best quality. You guys keep up the unbelievable work!